Occasionally a customer will order a product that is not what he/she wanted or expected. Simply contact us at 1-937-299-7226 within 30 days of shipping date and we will issue you a RMA number.  Returned items must be received in new condition and in the original carton.  If not they will not be accepted for return.  A restocking fee of 15%. will be accessed to all returns.  Refund will apply to the hardware only.  Items such as programming or shipping will not be refunded.   ALL RETURN ITEMS MUST HAVE A WRITTEN RETURN AUTHORIZATION NUMBER


Should you receive a damaged shipping carton, ask the delivery driver to wait while you inspect the contents. If there is damage, refuse the package and immediately call us at 1-937-299-7226.


Books, frequency disks, computer programs or  frequency lists
Programming of scanners
Shipping charges




Check the warranty packed with your equipment and follow the procedures for warranty service. Bearcat has a service center in Fort Worth, TX and you can call them at 800-620-7531, Cobra's Customer Service Number is 773-889-3087  or you can call  937-299-7226 and we will advise you of the service center for your equipment. DO NOT RETURN EQUIPMENT TO US WITHOUT PRIOR APPROVAL.

Return to Hobby Shop Catalog Page

Return to Information Radio 1660 Home Page